Why So Many London Property Management Companies Fall Short
If you’ve ever felt like your letting agent is more interested in their bottom line than your rental property, you’re not alone. Many landlords in London come to us after feeling let down by traditional, high street property managers. From slow communication and unclear fees to poor tenant handling and missed compliance risks, the complaints are often the same.
At Rocket Property Management, we’ve made it our mission to do things differently. We believe in proactive service, cost-conscious decision-making, and treating your property as if it were our own.
The Hidden Costs That Eat Into Your Rental Income
Here’s something most landlords don’t realise: many agents take commissions from contractors when repairs are needed. That means they have a financial incentive to send someone out – even when the issue could have been handled more efficiently.
We never take contractor commissions. Ever.
Instead, we assess every tenant issue first. Can it be resolved over the phone with clear instructions? Could one of our team handle it directly without incurring unnecessary costs? If so, we do that – saving you from inflated bills.
On average, landlords who switch to Rocket see their annual maintenance costs drop by around 20%.
Reactive vs. Proactive: The Management Style That Makes the Difference
Most property management companies are reactive. They deal with problems as they arise – often slowly, and often with little care for your bottom line.
At Rocket, we take a proactive approach:
• We conduct regular compliance reviews
• We identify licensing requirements early
• We help time rent reviews with peak market windows
• We stay ahead of upcoming legislation, like the Renters’ Rights Bill
It’s the difference between managing problems and preventing them.
Communication Matters: Why Landlords Deserve Better Updates
Another major pain point? Poor communication.
We hear it all the time: agents who go silent, who don’t explain charges, or who leave landlords chasing for updates.
With Rocket, you get a responsive team who keep you updated, explain your options clearly, and act fast when decisions need to be made. Our job is to make being a landlord less stressful, not more.
Compliance Without the Complexity
Between local licensing schemes, gas safety checks, deposit rules, and the evolving Renters’ Rights Bill, staying compliant as a landlord in London is increasingly difficult.
We handle it all on your behalf:
• We handle compliance for you
• Sort safety certifications
• Tenant documentation and referencing
• Council licensing and liaison
You stay on the right side of the law – without having to learn it yourself.
Real Case Study: How One Landlord Saved Thousands by Switching to Rocket
One landlord recently switched to Rocket after years with a high street agent who charged for everything from AML checks to deposit registration fees. They were also charging over £650 for an appliance repair and letting the property at well below market rent.
After switching to Rocket:
• We renegotiated a fair market rent, increasing annual income by up to £3,600
• We cut unnecessary repair costs and simplified fees
• We estimated total savings of £3,500–£5,000 in the first year
The transition was seamless. We even handled communication with the previous agent.
Why Rocket’s London Property Management Works for Landlords
Our service is built around one simple principle: maximise returns, minimise costs and hassle.
That means:
• No contractor commissions
• Transparent pricing
• Responsive, knowledgeable property managers
• Practical, cost-conscious decision-making
• A team of experienced landlords who understand what matters
Whether you own one flat or a whole portfolio, we treat your investment like it’s our own.
Thinking of Switching Agents? Here’s How We Make It Easy
Worried about the hassle of switching agents? Don’t be. We make it simple.
We provide a draft email to send to your current agent, handle all the follow-up, and take over the tenancy without disrupting your tenants.
And if you're mid-tenancy? We guarantee you won’t end up paying any more than you currently are during the transition period.
Rocket Property Management – Run by landlords, for landlords.
If you're tired of feeling like just another client on a spreadsheet, it might be time to work with a team that puts landlords first.
Want to see how much more your property could earn with Rocket?
We’d love to chat.
